What to Look For in POS Hardware
For the most part, POS systems steal the show when we talk about point of sales and the complex infrastructure of your business. Owners and managers alike fall into the trap of checking out all the unique features and capabilities of each different POS system. There is nothing wrong with finding the system that matches your needs precisely. You should do this, but you must also make sure not to forget about your POS Hardware also. A system can only function as well as the POS hardware it runs on. If you completely disregard your hardware, you could be in for a difficult grand opening or a stressful switch from one system to the next.
Make Sure Your Favorite System Runs on Your POS Hardware
This seems simple enough, but it might surprise you to know how often people overlook this step. More and more systems are available now that work on multiple POS hardware platforms, but you shouldn’t just assume your old hardware or even your new hardware will be compatible with your new system. Though it may not always provide the cheapest options, you should consider purchasing both your POS hardware and POS system from the same provider. This will ensure your system functions in the optimal environment. Also, if something malfunctions with either the system or the hardware but you don’t know which, the technician from one provider can diagnose the problem.
Don’t Lose Sight of Simplicity
This is great to remember for both POS hardware and systems. Sometimes the wow factor of added features and processing abilities distract us. These things matter, of course, but you need to choose the best system and hardware for your needs. You don’t need features that get in the way. If you won’t use it, you don’t want it. These additions will only cause mistakes or add to the stress of use. Nothing adds frustration like having to jump through hoops or deal with issues unrelated to what you are trying to accomplish.
Get Technical Support
This sounds like another no-brainer, but many businesses spend so much money on their new point of sales systems that they think they can’t afford anything more. If you follow both of our suggestions above, you will have chosen a simpler hardware from the same company providing your system. Simplicity will save you money, and buying from the same provider gives you the option of covering both system and hardware with one price. This should make the added price of technical support negligible, and you won’t regret it.
At HMS, we sell both POS hardware and POS systems. Not only can you find both of these necessary components to your business in one place but you also get unparalleled technical support. We train your staff on the new hardware and system, we provide remote and phone support, and we provide added antivirus protection. Make the smart choice and contact Hospitality Management Systems today.